Privacy Policy

1. Introduction

Creatune.ai ("Creatune," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Service"). Please read this policy carefully.

2. Information We Collect

We collect the following types of information:

• Personal Information: When you sign in via Google OAuth, we receive your name, email address, and profile picture from Google.
• Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, generation history, and timestamps.
• Payment Data: Payment processing is handled by Stripe. We do not store your full credit card number. Stripe may collect billing information as described in their privacy policy.
• User-Submitted Content: We collect the prompts, lyrics, and other inputs you provide to generate music through the Service.
• Device & Technical Data: We may collect your IP address, browser type, operating system, and device identifiers for analytics and security purposes.

3. How We Use Your Information

• To provide, maintain, and improve the Service.
• To process transactions and manage your account and credits.
• To communicate with you about your account, updates, and support requests.
• To analyze usage patterns and optimize user experience.
• To detect, prevent, and address fraud, abuse, and technical issues.
• To comply with legal obligations.

4. Third-Party Services

We use the following third-party services that may collect or process your data:

• Google OAuth: For authentication and sign-in. Subject to Google's Privacy Policy.
• Stripe: For payment processing. Subject to Stripe's Privacy Policy.
• AI Service Providers: We use third-party AI models to generate music. Your prompts and inputs may be processed by these providers to deliver the Service.
• Analytics Providers: We use analytics tools to understand how users interact with the Service.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain data as required by law or for legitimate business purposes such as resolving disputes and enforcing agreements. If you request deletion of your account, we will delete or anonymize your data within a reasonable timeframe, except where retention is required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal and contractual exceptions.
• Data Portability: Request an export of your data in a commonly used format.

To exercise any of these rights, please contact us at support@creatune.ai.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 18, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Effective Date." Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

10. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at support@creatune.ai.